Jonathan Polansky

System Administrator

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jon@jon-polansky.com

(631) - 662-6400

Profile

Dedicated and experienced IT professional with a proven track record in project management, infrastructure deployment, and client onboarding. Skilled in leveraging modern technologies to streamline processes and deliver efficient solutions.

Skills

Infrastructure Deployment

Proficient in deploying and managing IT infrastructure, including servers, networks, and cloud environments, to meet business needs efficiently.

Project Management

Experienced in leading and coordinating projects from inception to completion, ensuring timely delivery and alignment with organizational objectives.

Technical Automation

Skilled in leveraging automation tools and scripting languages to streamline processes and enhance productivity in IT operations and development workflows.

Technical

  • Networking
  • Cloud Computing
  • Virtualization
  • Automation
  • Scripting
  • Security
  • Infrastructure
  • Deployment
  • Monitoring

Experience

Edge Technology Group / Thrive Networks

Systems Administrator

March 2023 - Present

  • Act as an escalation point for resolving issues with various software such as Microsoft Office 365 applications and add-ins, trading platforms such as Bloomberg, coding platforms such as PyCharm, and CRMs such as Salesforce.
  • Develop and implement automated scripts using PowerShell and Bash to streamline tasks such as user and software provisioning.
  • Administer Microsoft Office 365 suite, encompassing Exchange Online, SharePoint, and Teams, managing permissions, user modifications, and troubleshooting.
  • Oversee backup operations using Veeam and Commvault, ensuring data integrity and executing recovery tasks as required.
  • Manage Active Directory functions, including user creation, group policy implementation, DNS management, and replication troubleshooting.
  • Configure and troubleshoot Cisco routers and switches to maintain network performance, security, and reliability.
  • Handle configuration and troubleshooting of email filtering platforms like Proofpoint and Mimecast for enhanced email security and spam filtering.
  • Maintain virtualization infrastructure including Azure, AWS, and VMWare, deploying virtual machines, managing resources, and addressing issues for optimal performance.

Edge Technology Group / Thrive Networks

Client Support Engineer

June 2022 - March 2023

  • Provided technical support for various software applications including Microsoft Office 365, Bloomberg, PyCharm, and Salesforce.
  • Supported the administration of Microsoft Office 365 suite, aiding in user management and issue resolution.
  • Contributed to backup operations and data recovery tasks using Veeam and Commvault.
  • Assisted with Active Directory functions and server configuration tasks.
  • Aided in the configuration and troubleshooting of email filtering platforms for enhanced security.
  • Supported the maintenance of virtualization infrastructure including Azure, AWS, and VMWare.

Sourcepass

Client Onboarding Manager

October 2021 - June 2022

  • Managed a team specializing in new client onboardings, overseeing the entire process from initial documentation to implementation.
  • Led onsite visits to document infrastructure and baseline client environments to Sourcepass’ standards.
  • Implemented deep packet inspection on SonicWALL routers, enhancing network security and performance.
  • Segmented networks using VLANs and implemented Quality of Service (QoS) measures to optimize network traffic.
  • Facilitated email migration to Microsoft Office 365 (O365) when necessary, ensuring seamless transition and minimal disruption.
  • Acted as the primary point of contact for all support during onboarding, providing timely assistance and troubleshooting.
  • Personally performed a significant portion of the implementation work, ensuring high-quality standards and efficiency.
  • Provided training to team members on implementation procedures and best practices, fostering skill development and knowledge sharing.
  • Hosted kick-off calls with new clients to establish project timelines, goals, and expectations.
  • Scheduled work assignments for both myself and team members, optimizing resource allocation and project efficiency.

Sourcepass

Project Engineer

August 2020 - October 2021

  • Assisted in new client onboardings, contributing to infrastructure documentation and project planning.
  • Provided support for switch and router swaps, ensuring smooth transitions and minimal downtime for clients.
  • Participated in server migrations, facilitating seamless transfers of data and applications.
  • Collaborated on Microsoft Office 365 (O365) migrations, assisting with planning and execution to ensure successful transitions.
  • Supported Intune and Multi-Factor Authentication (MFA) rollouts, enhancing security measures for clients' systems.
  • Provided technical expertise and troubleshooting assistance during project implementation, ensuring client satisfaction and project success.

Education

Western Governor's University

Bachelor of Science, Cloud Computing

Jonathan Polansky — jon@jon-polansky.com — (631) - 662-6400

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